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Fortune 500 Retail Case Study

Fortune 500 Retail Case Study

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THE RESELLER

A Top 100 IT Value Added Reseller (VAR)

THE CLIENT

Fortune 500 retailer.

THE SITUATION

This project involved 350 PCs and over 1000 hard drives. Client requirements included certified hard drive destruction, IT asset removal, and environmentally friendly recycling. This work had to be performed with complete accountability and certification. The PCs were located in multiple locations, on multiple floors, across many buildings. All work had to be completed with minimal interruption to the Client’s operations.

THE RESPONSE

Guardian Data Destruction removed all hard drives from the PCs, captured their serial numbers and loaded them into sealed, tamperproof, containers. These containers were transferred to the GDD Mobile IT Lab that was parked at the customer location. Once inside the Mobile IT Lab, the drives were removed from the tamperproof containers, rendered inoperable and unreadable, and then repackaged in tamperproof containers for delivery to a shredding facility. The Client was able to witness the activities within the Mobile IT Lab from their offices via video link. All other IT assets, including system units and monitors, were serial number captured as they exited the building. All hard drives and IT assets were hauled by a bonded courier to the recycling center where the hard drives were shredded and other assets were processed in accordance with EPA recycling standards. The customer was supplied with full documentation, including asset transfer forms and Certificates of Destruction, Media Shredding and Recycling.

THE RESULT

The VAR met its Client’s needs in a highly cost effective and professional manner. In addition to being a profit center in its own right, the decommissioning process facilitated an end to end turnkey upgrade by the VAR, blocking other vendors from any involvement in this project at decommissioning pricing well below that available from PC manufacturers. The Client was delighted with the peace of mind and overall level of service delivered – including convenience, range of data destruction options, timeliness, conformance to industry as well as government standards, and the minimal disruption of their business operations.

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